1. Introduction
BluePulse AI Digital Solutions ("BluePulse AI," "we," "us," or "our") operates the website www.bluepulseai.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and business information provided through contact forms or the chat widget.
- Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically via cookies and analytics tools.
- Communications: Messages, inquiries, and information you send us through our website, email, or SMS.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Respond to inquiries and communicate with you about your project
- Send appointment reminders, service updates, and relevant promotional messages (with your consent)
- Analyze website usage to improve user experience
- Comply with legal obligations
4. SMS Messaging
By providing your phone number and interacting with our chat widget or contact forms, you consent to receive SMS messages from BluePulse AI Digital Solutions. These messages may include customer support responses, appointment reminders, service updates, and promotional offers.
Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at pulse@bluepulseai.com.
5. Cookies and Tracking
We use cookies and similar tracking technologies to monitor activity on our website and improve user experience. We use Google Analytics (GA4) to collect anonymized usage data. You can instruct your browser to refuse cookies, though some features of our site may not function properly as a result.
6. Third-Party Services
We may share your information with trusted third-party service providers who assist in operating our website and delivering our services, including GoHighLevel (CRM and communications), Google Analytics, Netlify, and payment processors. These parties are contractually obligated to keep your information confidential.
We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time by contacting us.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at pulse@bluepulseai.com.
9. Security
We implement commercially reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
BluePulse AI Digital Solutions
Havre de Grace, MD 21078
Email: pulse@bluepulseai.com
Phone: 667.279.7755